KCB Bank Kenya has reduced Pesalink transaction charges to a flat fee of KSh20 for transfers above KSh1,000, while transactions below KSh1,000 will now be free.
The new pricing applies to transfers made through the bank’s mobile and internet banking platforms and is part of the banking industry’s “Tuma Direct na 20/-” campaign aimed at making digital payments cheaper and more accessible.
Under the new structure, customers sending between KSh1,000 and KSh999,999 through Pesalink will pay a standard KSh20 fee regardless of the amount transferred.
KCB says the move is expected to support individuals and small businesses by lowering the cost of real-time bank-to-bank transactions.
Commenting on the milestone, KCB Bank – Kenya Managing Director, Mrs. Annastacia Kimtai noted that this initiative expands access to financial services for Kenyans by lowering transaction costs and offering alternative options thus bringing mainstream financial services closer to underserved communities, with a particular impact on SMEs that rely on efficient, affordable financing to grow.
“By standardizing Pesalink transaction fees at KShs. 20/=, we are eliminating price ambiguity and offering a clear, predictable cost for bank-to-bank transfers. This positions Pesalink as a practical and affordable option for individuals and businesses, driving wider adoption of formal financial services. The initiative also aligns with KCB’s broader digital transformation strategy, which seeks to leverage technology and partnerships to offer efficient, customer-centric banking solutions,” Mrs. Kimtai said.
Pesalink is one of Kenya’s real-time interbank money transfer platforms and has become increasingly popular for instant transfers between different banks.
According to KCB, lower and clearer pricing is expected to encourage more customers and businesses to use formal banking channels for everyday transactions.
Gituku Kirika, Chief Executive Officer of Integrated Payment Services Limited (IPSL), said the initiative is aimed at accelerating adoption of instant bank transfers across the country.
“In collaboration with banks, we are working to lower costs and encourage wider use of digital payments,” Kirika said.
KCB added that its digital banking channels have continued to record growth in both transaction value and volume over the past few years.
The bank noted that digital platforms now process 99 per cent of transactions conducted across KCB channels, reflecting the increasing shift toward mobile and online banking services in Kenya.
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