KCB Bank has unveiled enhanced KCB mobile banking app, providing customers a faster, safer, and more personalised way of taking control of their finances on the go.
The enhanced platform provides cutting-edge technology with user-friendly features making it easier than ever for Kenyans to bank anytime, anywhere
The app is powered by advanced artificial intelligence, data analytics and a mini-app ecosystem, it is built for scale, agility, and inclusivity, delivering a truly personalized and future- ready banking experience.
It will deliver a seamless and personalized banking experience, further reinforcing the Bank’s position as a digital financial market leader in response to the ever-evolving customer needs.
KCB Bank Director, Digital Financial Services, Angela Mwirigi said that the new app underscores the bank’s commitment to innovation and customer satisfaction.
“We have listened to our customers, understood their needs, and invested in aplatform that brings banking closer to them in the safest and most convenientway possible. It is part of our promise to make banking better, simpler, and more accessible for everyone,” she said.
This comes as the bank’s 2025 Q1 results indicated that the value of mobileloans disbursed grew by 28% to KShs. 116 billion, translating to over309.1million transactions which showcases the growing customer confidence and reliability in the platform.
This digital milestone is anchored on the KCB Group Strategy 2024 – 2026, ‘Transforming Today Together’, which seeks to leverage cutting-edgetechnology to deliver tailor-made, market leading financial solutions that satisfydiverse customer segments.
The roll-out of the app aligns with the bank’s Brand Purpose “For People. For Better.” reaffirming its mission to empower customers by removing barriers tofinancial access and creating inclusive, technology-driven solutions.
The new Mobile Banking App is available for download on both the Google Play Store, Apple App Store and HarmonyOS.
Customers with the old app will be notified via official banking channels on how to migrate to the new App.
